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How do you get your progress back after Facebook connect

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dar.sie
dar.sie Posts: 2 Newbie
in Support

i lost my moms progress in candy crush saga, I feel terrible she was on level 2500 or something like that. I made a Facebook for her so she could save her progress but it erased all her levels and made her start over? Why? Please help me..

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi there- Welcome to King Care! I can understand your disappointment, let's get your mum back on track so that she can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

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