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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi BC- Thanks for posting on King Care and for sharing this feedback. Please let us know if you are experiencing this problem on a specific level, or which levels you have noticed this?
o Is this a new problem?
o Have you tested this on both mobile and desktop?
o Please could you also be sure to try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Let me know if you still need a hand with this :-)
Have a sweet week!