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Being charged double when purchasing packages whilst playing Candy Crush Saga.
Ros_Sinclair
Posts: 1
Level 1
in Support
Being charged double when purchasing packages whilst playing Candy Crush Saga. Purchased (1) one, $2.99 package on 18th July, charged for purchasing (2) two. This happens regularly, please rectify this as it really is theft.
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Answers
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Hi Ros,
I have sent you a private message, so that we can check your player account as well as your purchases. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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