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I bought 15 gold bars for £1.99 but have been charged £17.99.... why?!
Emma_Chandler
Posts: 1
Level 1
in Support
Candy crush seem to have overcharged me by £16. I would like a refund please. I purchase 15 gold bars but have been charged £17.99 for it instead of the £1.99 advertised.
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Answers
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Hi Emma,
I have sent you a private message, so that we can check your player account as well as the purchase. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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