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Candy crush progress did not transfer to my new iphone

Kira_lynn
Kira_lynn Posts: 1

Level 1

Hello,I had an iPhone 5 and I was level 540 on candy crush on that phone (I was not logged into Facebook). When I got my iPhone 6, the candy crush progress did not transfer. I had been playing for about 5 years and am very upset about losing all of my progress. Is there any way to get my progress back? I would be willing to pay to get back to that level or somewhere close.

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Kira,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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