Won't advance to next level after completing level

FourOrchards

I have completed level 1535 and now it won't advance past the train to the next land.  It's been like this since the update.  It's the same on my ipone app and on facebook when I try and play.  

Cezdiamond

Hi FourOrchards- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still stuck on level 1535?

- Is there an error message? 

- Do you have 3 tickets?

Let me know if you still need a hand :-) 

Thanks! 

FourOrchards

No errors. Where do I check to see about tickets?  I can't seem to see anywhere to check on that.  It never even tries to advance to the next level.  I just finish the level and nothing...no advances, the only thing I can do it play that same level over and over again.  

Cezdiamond

Please see this link for more information: https://care.king.com/en/candy-crush-saga/roadblocks-659693352 

Thanks!

FourOrchards

Hi FourOrchards- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still stuck on level 1535?

- Is there an error message? 

- Do you have 3 tickets?

Let me know if you still need a hand :-) 

Thanks! 

No errors. Where do I check to see about tickets? I can't seem to see anywhere to check on that. It never even tries to advance to the next level. I just finish the level and nothing...no advances, the only thing I can do it play that same level over and over again.