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Sugar Drops

Just_Me-2
Just_Me-2 Posts: 296

I was playing new "Sugar Drops" levels and earned 26 to make it to the 1st marker of 24 required to get rewards. I clicked on the “claim reward” button but got the response “connect to claim reward”. I had WIFI connection and also the data was on as a back-up when this occurred. I clicked on the “ok” button and was sent back to the main board without being awarded. Unfortunately I did not take any screenshots of the incident. I am dismayed because I did use boosters to pass the levels. Thank you.

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi there-  Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-(

    I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi there-  Thanks for posting on King Care. I am really sorry that you did not receive your rewards :-(

    I want to make things right again so I will send you a private message to check your account. Please click on the envelope icon in the top right hand corner of your screen.As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

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