Hate the new Candy Crush -- it is slow and takes forever to load

Cathie_Coleman

Why is the new version of Candy Crush taking so long to load -- it is soooooo slow

Brady_Allison

not an answer exactly, but adding to the question, mine loads ok but why so slow?  How incredible does a machine have to be to play this new garbage?  I have a 2.6 ghz dual core with 3 gigs of ram, have run new browsers in win 10 and takes 20 min to play a single level, if no cascade can get maybe 2 moves in a min, and if there is a cascade you will be waiting at least 3-5 min to make your next move.  for now I have it running older chrome under vista and the old flash version and works great.  maybe you have that option.

Cezdiamond

Hi Cathie-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-)

Have a sweet week!