Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I logged on through Facebook and lost all my levels. How can I restore? I have no email address sto

I logged on through Facebook and lost all my levels. How can I restore? I have no email address stolost levels unable to restore. I logged on using facebook and my progress disappeared. I don't have an e-mail address stored but have bought boosters with my itunes account

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Tony_Mc

Hi Michael,

Thank you for your answer.

I have now modified the tag you chose for your question here on King Care and I have reset your progress for Candy Crush Saga to the level you have indicated;

Please let me know how you're getting on.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Michael Wills,

Thank you for your public reply on my private message.

The Game ID you provided me with shows me an account with Candy Crush Saga, but not Candy Crush Soda Saga.

Could you please specify what game this is related to? If it is related to Candy Crush Soda Saga, like you initially tagged here on our site, then I will need to Game ID related to Candy Crush Soda Saga.

Kindest regards and have a great Sunday,

Tony - King Care Team

Michael_Wills

Hi Tony,

game id is 3455557163 and I was on level 1770 ish.. once Facebook was logged off the stars were still visible up to this level but there were no icons nor could I gain entry to any level except to the ones around the 1200 range..

thanks... Mike

Tony_Mc

Hi Michael Wills,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

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Accepted answers

All comments

Tony_Mc

Hi Michael Wills,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Michael_Wills

Hi Tony,

thanks... Mike

Tony_Mc

Hi Michael Wills,

Thank you for your public reply on my private message.

The Game ID you provided me with shows me an account with Candy Crush Saga, but not Candy Crush Soda Saga.

Kindest regards and have a great Sunday,

Tony - King Care Team

Tony_Mc

Hi Michael,

Thank you for your answer.

I have now modified the tag you chose for your question here on King Care and I have reset your progress for Candy Crush Saga to the level you have indicated;

Please let me know how you're getting on.

Kindest regards,

Tony - King Care Team

Good
I am doing good
Lives from and to friends
I can ask friends for lives and get them. What do I need to do to send lives to others?
Purchase
I purchased unlimited play for 5 dollars and did not receive anything the money was taken from my account
Purchase related
Maine 35 ka recharge Kiya tha but mere paise deduct ho gaye purchase nahi mila
Where is my reward
Money deducted from my account but reward not received

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…