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I lost all my progress. I had not joined thru Facebook. I was in level 420.

MYH
MYH Posts: 2

Level 1
in Support

i lost all my progress and also lost the last 50 coins that I had just purchased. I have the apple receipt.

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi MYH- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi MYH- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week! 

  • MYH
    MYH Posts: 2

    Level 1

    I didn't have any message. Except for a free life. I don't know if that was it. Thank you 

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Please click on the envelope icon in the top right hand corner of your profile icon in King Care. 

    Thanks! 

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