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I've purchased 15 gold bars for €2,29. The money has been taken of of my bank account but I did not receive the purchased items. How can this be solved asap!!!!!
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Hi Mark.. thank you for your response. Well I clicked on the envelope but there is no message for me neither any information about the details that you need. Please let me know what kind of details you need.
Hi Desha,
I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
