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I have lost all my boosters and other items won

Tazmin_
Tazmin_ Posts: 2

Level 1

I have lost all my boosters and other items won when I downloaded the game on my new phone. Please give them all back to me. I have sent you 2 emails without a response. I think this is poor customer service as I have been playing this game for a very long time and up to level 1285. Not happy!

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Tazmin,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Tazmin,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

  • Tazmin_
    Tazmin_ Posts: 2

    Level 1

    Thanks for you response

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Thanks for you response

    Thank you Tazmin :-)
  • Asim_Butt
    Asim_Butt Posts: 3

    Level 1

    I am having the same problem..plz help me.

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Asim Butt,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards and have a great day,

    Tony - King Care Team

  • Mansuy_Sebastien
    Mansuy_Sebastien Posts: 1

    Level 1

    Same thing for me. I Lost all booster this night ( about 800) any idea to recover them. Tks

  • Ponti
    Ponti Posts: 3

    Level 1

    Same for me. Needed to reinstall my mobile and lost all my booster (double fish, colour bombs) even when account was connected with Facebook. Such a shame. Wrote you a mail and got no feedback. Poor customer service 

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