Cannot close out of Candy Crush anymore

Teri_Lee_Bryant

Game appearance changed a few days ago. Now can't get out of the game. The back arrow doesn't work.  Has anyone else had this problem.  My ads are also coming in Spanish, now.

Cezdiamond

Hi Teri- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. Are you playing on a browser?

I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-)

Have a sweet week!