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Purchase and now missing boosters

Will_McPhee
Will_McPhee Posts: 1

Level 1
in Support

Hi,

A few days ago I made a major $99 purchase of Candy Crush bars and boosters and lost all of my boosters 2 days later.  The game didnt crash, I didnt switch phones or anything... They just disappeared.   Needless to say this is very frustrating given that I had played this game basically for free for years without anything like this happening I never lost my free boosters... Then when I decide to pay and (and pay a lot) to help support the company that has brought a me a lot of happiness, Im rewarded by having what I purchased taken away??  

Please Help...

Kind Regards,

-Will M.

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Will McPhee,

    Thank you for posting this here on King Care.

    I am very sorry this happened to you in Candy Crush Saga on your iPhone.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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