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"Candycrush has a problem" please try again in a few minutes

DDComm
DDComm Posts: 1

Level 1
in Support

Why oh why oh why have on (3) occasions this week when I beat a level using power ups and accrued bonus items do I suddenly get the screen with the yeti saying there is a problem and try again in a few minutes.  I then have to refresh and lose my besting of the level and all my items I utilized as well as my bonus spaceship items?  It seems very very very interestingly timed as it ONLY happens after I have beaten said level.  :-(

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing these problems on King Care.

    Are you playing on desktop or mobile? Let us know which model of device you are playing on. 

    Have you tried any troubleshooting steps already? 

    Thanks! 

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