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My Candy Crush App disappeared from my phone today, and all the purchased boosters did too.

Hayesmon
Hayesmon Posts: 1

Level 1

My Candy Crush app inexplicably disappeared off my phone...I don't know how it happened, it was just gone. I reloaded it from the App Store thinking it would keep my history and I would just continue moving along to the next challenge. But instead the reload completely wiped out my boosters and history, even the lives sent from friends, etc. On August 2nd I purchased a bonus package with Gold Bars and Boosters for a special price of $1.99, with tax $2.13. Order#MQMGGSD91J. When Candy Crush  disappeared from my phone, I had 13 Color Bombs, 12 Coconut Wheels and 7 Striped/Wrapped combos, all of which I used frequently. I had also built up many boosters from playing and winning timed contests and I'm left with only 1 Striped/Wrapped combo. How can I at least get back the boosters I had purchased?

Answers

  • stevart34
    stevart34 Posts: 1

    Level 1

    If the app has disappeared you will just have to download it again from the app store. If you have a problem with iTunes, you can also get this app from third-party app store for free. Then just connect again to facebook or the kingdom, whichever one you were using and you will get your levels back :)

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