Why am I am seeing an orange screen saying We don't support your Browser.....before game loads?

Nancy_Diener

When I try to open your game I briefly see an orange screen saying We don't support your Browser......but the game loads anyway and I can play.

Cezdiamond

Hi Nancy-  Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-) 

Have a sweet week!