i lost my lifetime striped candy which i bought years ago....whom i will contact?

Ted_S._Dizon

i lost my lifetime striped candy which i bought years ago....whom i will contact? and why did this game just change a rule regarding the striped candy, it has only one direction before I lost it. and now it is asking me to pay for 15 gold bars for the said lifetime striped candy. it is sad to have this kind of problem with a game that I have been playing for years. kindly answer this problem....i lost my lifetime striped candy which i bought years ago....whom i will contact? and why did this game just change a rule regarding the striped candy, it has only one direction before I lost it. and now it is asking me to pay for 15 gold bars for the said lifetime striped candy. it is sad to have this kind of problem with a game that I have been playing for years. kindly answer this problem....

Tony_Mc

Hi Ted S. Dizon,

Thank you for posting this here on King Care.

Not always all challenges will be available for all our players in all our games.

This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

The opposite can also happen and some challenges or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

Kindest regards,

Tony - King Care Team