Why was I charged £3

Sally_Laughton

I recently deleted my game as it had a glitch , then downloaded it from the cloud , I was charged £3 from my bank account for doing this , why when it's a free game and the glitch was not my fault , I would like a refund please , the game is candy crush

Keani

Hi Sally,

I've sent you a private message, if you could get back to me with the requested information I'll be happy to look into this for you.

Have a great day!

Keani