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The Sweet Bundle is greyed out?

Julie_Yvette
Julie_Yvette Posts: 2

Level 1

Ever since the sweet bundle was part of some mystery prize it has been greyed out.  Couldn't buy it when it had the mystery prize and still am not able to get it.  Any ideas?

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Julie Yvette,

    Thank you for posting this here on King Care.

    Not always all challenges or bank offers will be available for all our players in all our games at any time.

    This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyse the impact.

    The opposite can also happen and some challenges or features might get deactivated after some time.

    I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

    Kindest regards and have a great day,

    Tony - King Care Team

  • Julie_Yvette
    Julie_Yvette Posts: 2

    Level 1

    edited August 2017

    Hi Julie Yvette,

    Thank you for posting this here on King Care.

    Not always all challenges or bank offers will be available for all our players in all our games at any time.

    This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyse the impact.

    The opposite can also happen and some challenges or features might get deactivated after some time.

    I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

    Kindest regards and have a great day,

    Tony - King Care Team

    The tastey bundle is still greyed out. Is that why I can't get it? The mystery prize is long over and I still can't purchase the tastey bundle.

Hey! Would you like to give us your opinion?