Lost progress

Lo_Nichols

I was around the 300s then I connected to Facebook and dropped all the way back to the 200s can anyone help me out please ? 

JillyJill

Hello Lo Nichols,

Thank you for contacting King Care!

You can try these steps in the following threads, hopefully they'll get you back on track. If not, we'll have to get a King Care moderator to assist you with your account from behind the scenes. Give these a try: 

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Hope this helps! 

Jilly 

Lo_Nichols

Tried it all but nothing seemed to work. Thank you though 

JillyJill

Okay Lo, I will get you the assistance of a King Care moderator. 

Thank you for your patience! 

Jilly 

Tony_Mc

Hi Lo Nichols & JillyJill,

Thank you both for posting, answering and commenting on this here on King Care.

@Lo Nichols, please try again now and let us know how you´re getting on.

Kindest regards and have a great day,

Tony - King Care Team

Lo_Nichols

Hi @tonymc I tried it all again but still nothing everything is up to date aswell thank you for your help