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Why does Candy Crush keep crashing?
Aruna_Ganesan
Posts: 1
Level 1
in Support
After the August 2017 update, my candy crush app loads for about three seconds before crashing back to my home screen. I never logged in with Facebook, and I don't want to delete the app because I will lose my progress. How do you fix this?
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Answers
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Hi Aruna- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPhone crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
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