Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello Ruud Jurriens,
Thank you for contacting King Care! This is a known problem that it's being looked into.
Please read this post and add your issue to the post as you will receive updates once we receive them.
POST HERE:https://care.king.com/en/candy-crush-saga/level-2686-in-candy-crush-saga
Best regards,
Jilly