Is anyone else having trouble with candy crush loading/freezing?

Jamie_Turner

I have already tried all the troubleshooting tips and it still doesn't want to load.

Cezdiamond

Hi Jamie- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration.

Let's get you back on track :-) I understand that you have tried some steps already.

Please can you follow our all troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

You can find more information on our latest Blog too: https://care.king.com/en/blog/article/is-your-browser-ready-for-html5

Let me know how you get on :-)