Game stuck on level

rmaite

Hello, I am stuck on level 1730, I could see my friends on levels higher than mine, nevertheless I am still stuck even I update all the apps. How can I do?

Wunderbaum

Hi!

I suggest you start by checking for updates to the game on iTunes or Google Play.

If the problem is still there then you should consider a re-install of the game:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again. Find the app on Google Play or iTunes and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers 

rmaite

Hi!

I suggest you start by checking for updates to the game on iTunes or Google Play.

If the problem is still there then you should consider a re-install of the game:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again. Find the app on Google Play or iTunes and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers 

This did not help me. The issue is still present. I am not able to advance either on the Facebook app, i am stuck on same level, actually after I reinstall on my phone I was stuck on previous levels not in the max level. Also I tried installing on a tablet and same issue. Any further idea?