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slow moving, takes forever for a match to complete. It sure isnt a normal pace game. What can I do to make it go faster?
I tried everything you said and still it didnt work. Now my game wont load at all. i tried to get on king.com but it wont let me join up. it says my log in isnt right. i just use facebook to log in to the forum. now what to do?????
Hi Linda!
I suggest you try the following steps:
1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.
2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/
3) Try the game in another browser - for instance Google Chrome or Firefox
4) Make sure you have other tabs closed
5) Try disabling any plugins and extensions in your browser
6) Check if your Antivirus and/or Firewall settings is affecting the game
Also I suggest you try the game on King.com. Please follow this step by step instruction on how to sync your game progress between Facebook and King.com:
1) Go to King.com and login, then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can aloso see the steps here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Cheers
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