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Hi so I have a score of 767000 somewhere and my game is not moving to level 2421 And have completed it twice, but still not moving forward , please help
Hy anju..
How are you...
Hi all,Thanks a lot for posting and commenting here on King Care.Please try again now, make sure you reconnect properly to your relevant account.All credits go to JillyJill; thanks a lot for flagging this.Kindest regards and have a great day,Tony - King Care Team
Hi all,
Thanks a lot for posting and commenting here on King Care.
Please try again now, make sure you reconnect properly to your relevant account.
All credits go to JillyJill; thanks a lot for flagging this.
Kindest regards and have a great day,
Tony - King Care Team
Hi Anju,
Thank you for your reply.
Please let me know the make and model iPad you are using, as well as its iOS version and the version of the Candy Crush Saga app you got installed.
Also, please upload a screenshot of your roadmap in Candy Crush Saga.
Kindest regards,
No my game is not moving forward plz help me
Hello again,
I will have a King Care moderator to look into the problem with both of you not being able to move forward.
Thank you for your patience,
Jilly
Same here. It's been three days stuck at level 2450. Sent 4 emails. No fix. Will not advance to next episode even though I have passed this level (2450) twice. The first time I passed it I advanced to next episode and went three levels in. Once all lives were used it sent me back to the last level of the previous episode. Doesn't seem like they have very knowledgeable people working on this as I've seen many inquiries about this and the answer to yours is to make sure the app is updated. Seriously.
But no t moving
My game is updated but not moving
Hello Anju Narada Jolly,
Thank you for contacting King Care! Are you sure your app is up to date? Go to your iTunes Store and click on the app and make sure it is updated, that's all I can think of is to why you can't move on, let me know if this helps for you.
Hope this helps!
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hi there I lost all my rewards due to internet loss. I tried to close and open my app get back my connection and it’s all gone the only thing that was available was my galaxy I won the rewards by completing the daily 6 day task
how do i get a level 14000 badge?
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
Aq wong jowo lur
Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
