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Candy Crush Saga lost progress

Keith_Meredith

Hi, I've lost my Candy Crush Saga progress, not sure why, could have been due to Facebook login. I was on level 1324 (I think) with about 20 gold bars. Can my progress please be reloaded. Thanks.

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Tony_Mc

Hi,

Thanks to both of you for posting and answering here on King Care.

Please try again now; this should be OK again :-)

Kindest regards and have a great day,

Tony - King Care Team

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Tony_Mc

Thanks all sorted now

Awesome thanks for your feedback

Keith_Meredith

Thanks all sorted now

Tony_Mc

Hi,

Thanks to both of you for posting and answering here on King Care.

Please try again now; this should be OK again :-)

Kindest regards and have a great day,

Tony - King Care Team

Keith_Meredith

I only ever play on the tablet.

JillyJill

Okay thanks, do you normally play on king.Com or just through your tablet?

Keith_Meredith

Thanks for the prompt reply.

Yes it was first time logging in with Facebook. It's on a Samsung Android tablet.

Thanks

JillyJill

Hi Keith,

Thank you for contacting King Care! Was this your first time logging into Facebook? Also what kind of device are you using and operating system? I'll try to help but I need that information.

Thanks,

Jilly