Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 🎉 📢 We Want Your Feedback! Help Us Improve the King Community!- Take survey HERE
♦♥♠♣ 🎊 Candy Crush Solitaire is LIVE! Let’s Celebrate HERE 🎊

my Apple phone is wanting an update to mobile app

Breezy-3
Breezy-3 Posts: 1

Level 1
in Support

I am concerned on updating the Candy Crush mobile app as I have read a lot of people saying their boosters are all lost and I have a lot of them from winning sugar drop challenges and free the stairwell. Can I get some clarification on if they will be lost  and what do I do if they are?  I save my progress to Facebook and only play on the mobile app. 

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Breezy,

    Thank you for posting this here on King Care.

    I´d like to recommend you to refrain from saving up boosters and lives. You obtain at least 1 free booster a day in the Daily Spin. As you mentioned, you can also win more of these in challenges.

    Please note that boosters and lives do not synchronize between platforms and devices. 

    These boosters are locally saved in temporary datafiles on your device. Any update or reinstall of the game or the operating system of your device can affect those datafiles.

    We generally do not compensate the loss of free boosters.

    Kindest regards and have a great day,

    Tony - King Care Team

Hey! Would you like to give us your opinion?

Categories