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Lost level
Artemis_Gazetta
Posts: 1
Level 1
in Support
Hi, I have lost all my progress to candy crush because I was prompt to connect to my facebook account, but I have played candy crush under a condition that I did not sign up neither with my fb account or my email, in other words, playing it only as a guest. I am currently back to level 1 from level 485+, please help! 
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Answers
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Hi Artemis,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
- Mark
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