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There's an endless loop of exploding candies. I have completed this level three times over the past few week and it's getting quite annoying that I can't move on. When will this problem be fixed??
Same here. Completed it 3 times, loops and errors, then I need to restart. Fed up playing it now.
Have the same problem. Took forever to win it, then bought extra turns only to get caught in this endless loop error and thrown back to start it all over. It's taken me years to get to this level and enjoy the game, but until they fix it will probably just find another game.
Same problem here, took me like 1 week to pass the level, so please don't let me do it again...
Hello all,
Thank you for contacting King Care! King is aware of the issue and are currently working on a fix. Please post your comment in this thread: https://care.king.com/en/candy-crush-saga/exploding-candies-in-an-endless-loop so you'll receive updates of their progress and that you're accounted for as a player with an issue with the game.
Thank you for your patience,
Jilly
Same problem, ten minutes of exploding candies then error message when I completed it with one move remaining. I'm losing patience with the game, so many levels seem to be repeats of lower levels now. I don't expect an answer on this either.
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I noticed that the musical event disappeared while I was playing the last set (9) I finished but I didn't get any rewards because the event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Help
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…