Regarding the issue with Malwarebytes

Elsa

I have already contacted Malwarebytes because something went wrong with their program and they are blocking me from playing CC Saga through Facebook.  If you want to play then try what I did.  Go to your account on Malwarebytes and then click on the Protection tab.  I closed the first three things and then I was able to play the game on Facebook.  Once I get a response or they correct the problem I will update all of you.

Elsa

Hi aggravated, try it now.  I just put my default settings back on for Malwarebytes and then the game opened up.  So it's working now.

aggravated_

Not an answer but this is happening to me. Malwarebytes is blocking the site is what it says. Not sure how to fix it.

Elsa

Hi aggravated, I'm waiting to hear back from Malwarebytes for a solution.  In the meantime, did you try what I suggested above?  It worked for me last night - just go to your account and then click on the prevention tab and turn off the top 3 things.  Of course, now I'm getting a pop up box from them saying that the prevention is turned off but at least I was able to play CC Saga on my computer last night.

Elsa

Hi aggravated, try it now.  I just put my default settings back on for Malwarebytes and then the game opened up.  So it's working now.

Moochie_Sidoo

Not an answer..........I tried the suggested fix and it didn't work for me. Now what? King has no solutions, yet it's their product! Grrrr

Elsa

It's not a King problem.  Mine is now working.  Put your Malwarebytes back to the default settings and try it again.  

Linda_Bush

Mine is doing the same thing. Malwarebytes is blocking it. Says cloudfront.net is causing the problem. I don`t want to disable malewarebytes because I am afraid it might put a Trojan or virus on my comp. If you disabled malwarebytes you might run a scan to make sure you didn`t get a Trojan or virus on your comp.

Peggy_LaBoda

Hi aggravated, try it now.  I just put my default settings back on for Malwarebytes and then the game opened up.  So it's working now.

I restored the defaults and still have the problem. I do think there may be a Trojan pop-up somewhere in the Candy Crush Saga through Facebook.

Peggy_LaBoda

It's not a King problem.  Mine is now working.  Put your Malwarebytes back to the default settings and try it again.  

It didn't work for me. I do think it is a King problem. Disabling any of Malwarebite's functions is not a viable option.

janeys

Not the answer... Hi Elsa, this question is marked as solved but It isn't.  If I do what you say I will allow whatever malwarebytes is blocking into my system, when I then turn the top three back on of course the program will play as I will have allowed the malwear in.  If King don't sort this maybe it's time to stop playing, would be a shame as I enjoy this game.

Elsa

King Care is aware of the problem and they are trying to work on it as we speak so hang in there or try a different browser.

Linda_Bush

It is blocked in chrome also, using a different browser isn`t the answer. hope they figure it out soon.

Linda_Bush

Mine is working now. No more block, so I`m sure they got it fixed.

Linda_Bush

King Care is aware of the problem and they are trying to work on it as we speak so hang in there or try a different browser.

Are you sure King Care is aware of the problem ? Day 3 and still have the problem. Do you know how to report it to King ? maybe if they get a few complaints they will fix it.

Cezdiamond

Hi everyone! Are you still experiencing a problem? 

Please comment below if you are. 

Thanks! 

Cezdiamond

Mine is working now. No more block, so I`m sure they got it fixed.

Thanks for sharing, we hope it is fixed now :-)