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How can I recover my progress

Sarah_Dacosta

I los the progress I had. I was on level 490 but after I uninstall and reinstall it again, do to memoria issues, I went back to level 20. Can you help me getting my progress back with my Facebook account?

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MarkHawk

Hi Sarah,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

- Mark

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MarkHawk

Hi Sarah,

I've seen your kind reply :-)

Thanks and I hope you progress well in Candy Crush Saga.

- Mark

Sarah_Dacosta

Hi Mark, i entered to candy crush but there isnt any message from you

MarkHawk

Hi Sarah,

- Mark