two time i receive an ongoing and unfinished game

Ahmed_El-Gharby

https://www.youtube.com/watch?v=3le7rDfF-Ws

i am in level 2693 candy crush saga and two times i receive the same error when i use the hand that switched to candies without loosing a move on the last move left for me it keeps rolling score up till 3 million and something and i receive an error in the end

hope you can fix this error

Have a nice day

Creative_Elsa

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?