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Why can't I buy gold bars, etc?

jebelrebel
jebelrebel Posts: 5

Level 1

Each time I try to buy gold bars or make a purchase, it either says 'purchase failed, store unavailable.  Try again' or 'purchase unsuccessful.  No money removed from your account'. It is very frustrating, as I could have moved to higher levels some time ago.

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi jebelrebel,

    Thank you for posting this here on King Care.

    Please check for updates for your iPad and its iOS version, as well as for the Candy Crush Saga and the Candy Crush Soda Saga app you got installed.

    Also check your iTunes account settings and payment methods. Please restart your iPad afterwards and you should be fine.

    Let me know how you're getting on.

    Kindest regards and have a great day,

    Tony - King Care Team

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi jebelrebel,

    Thank you for posting this here on King Care.

    Please check for updates for your iPad and its iOS version, as well as for the Candy Crush Saga and the Candy Crush Soda Saga app you got installed.

    Also check your iTunes account settings and payment methods. Please restart your iPad afterwards and you should be fine.

    Let me know how you're getting on.

    Kindest regards and have a great day,

    Tony - King Care Team

  • 69531308
    69531308 Posts: 1

    Level 1

    App doesn't work to purchase gold par with gmail account

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