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i switched phones and lost my progress...was at 945 and now am at 919

suely
suely Posts: 1

Level 1
in Support

my email is suelysousa40@yahoo.com    my user name is suely,,,mi id number is 6242546541    thank you

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Suely,

    Uh-ohh - I'm sorry to hear you've lost the levels, but don't worry - I have fixed the issue and restored your progress.

    Please make sure you have the game connected to Facebook or Kingdom and you'll have your levels back the next time you start the game.

    Kind regards and I wish you lots of fun playing the Candy Crush Saga :-)

    - Mark

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