Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 🎉 📢 We Want Your Feedback! Help Us Improve the King Community!- Take survey HERE
♦♥♠♣ 🎊 Candy Crush Solitaire is LIVE! Let’s Celebrate HERE 🎊

Got a new phone, reloaded game and progress was saved but not the 100's of boosters i had

doneill27
doneill27 Posts: 1

Level 1
in Support

I got a new phone, reloaded game and progress was saved but not the 100's of boosters that I have earned and won over the months of playing and the over 900 free lives saved in the messages, how do I get them back?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi doneill27- Welcome to the community. Boosters are currently non-transferable between platforms and devices.As they are items saved directly to your device's memory they can only be used on that specific device. This means that if you receive them on your mobile device you are unable to access them on your PC and vice versa.

    Your Gold Bars and level progression will always be synched and saved between your devices, as long as you are connected to our Kingdom or Facebook.

    Thanks! 

Hey! Would you like to give us your opinion?

Categories