Connected with FB and Boosters GONE

Carol_Ann-3

I connected with FB and now my boosters are gone. I have been collecting and buying boosters, and not using them much so I had over 30 in each booster category. I'd like them back. Connecting to Facebook stinks, and I would NOT recommend anyone doing it from a mobile device. You loose a lot and apparently can't get it back from King. You can't get any kind of help from King anymore since they have this system to report issues.

Tony_Mc

Hi Carol Ann,

Thank you for posting this here on King Care.

Your feedback is important to us and I appreciate it a lot that you chose our community site to do so.

I am sorry to hear you lost your saved up boosters in Candy Crush Saga.

However, I´d like to recommend you to refrain from saving up boosters and lives. You obtain at least 1 free booster a day in the Daily Spin. Also please note that boosters and lives do not syncronize between platforms and devices.

These are locally saved in temporary datafiles on your device. Any update or reinstall of the game or the operating system of your device can affect those datafiles.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team