Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
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Synchronizing goes wrong

I bought a new phone so I connected my old phone (iphone 5c - level 1319) to FB so it could synchronize. When I connect my new phone (iphone 8) to FB it goes back to level 523. I also tried the Kingdom but it won't work synchronize properly there either. What to do?

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Hi Willem Maaike,

Thank you for posting this here on King Care.

I am sorry this happened to you in Candy Crush Saga on your iPhone.

Please try again now :-)

Kindest regards and have a great day,

Tony - King Care Team

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Accepted answers

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Hi Willem Maaike,

Thank you for posting this here on King Care.

I am sorry this happened to you in Candy Crush Saga on your iPhone.

Please try again now :-)

Kindest regards and have a great day,

Tony - King Care Team

In Gold Chocolate Box pass 13 level with 3 yellow star
To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks
18363 impossible à passer
cela fait très très longtemps que je suis sur cette partie que je n’arrive pas à passer, vous m’avez déjà donné des vies illimitées, enfin pdt 1 h, mais ça ne m’aide pas du tout, il faudrait pleins de combos pour achever les derniers carreaux qui restent
Niveau 20878 et loyauté
Bonjour, le niveau 20878 est infranchissable pour moi , plus aucun bonus disponible, l editeur veut il me faire partir ?
Why i cant claim chocolate box
i cannot collect chocolate box and why there is not any ad to play & its only show’s connection issue
Perda de niveis
estava a jogar no meu telemóvel e já tinha mais de 12000 níveis e agora só tenho pouco mais de 7000 níveis já tentei recuperar a minha conta e não me foi possível, o que posso fazer. O meu ID de usario é 2218016752. Podem me ajudar nesta situação

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…