Candy Crush Saga

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Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

CC & CC Soda Levels

For about 2 weeks now every time I am on facebook and go to play CC or CC SODA my games start at level 1. I have to refresh them all the time to get to current level...what's happening? Also, now I am getting message failure to connect with app store..I don't get it!!!!!!

Accepted answers

Creative_Elsa

Have you cleared your history/cache lately? That could be one of the problems. I've read loads of messages this past week where people say that they are back to level 1. My suggestion is to clear your history and then log out and log back in for each of the games and you should be back to the last completed level. If you aren't then please respond and I'll elevate it to a King Admin.

All comments

Dimin450

I clear everything everyday so that's not the problem. Today I opened up cc soda & it was level 1, had to refresh then it went to my current level. As far as cc, it opened to my level & I had the store. It changes by day, tomorrow it could be totally different. I have windows 10 and using chrome. Thank you

Dimin450

It's not solved...don't know why it is saying that on the top.

Once again cleared cache, cookies, history before I got on Facebook, again BACK TO LEVEL 1 and FAILURE TO CONTACT STORE....Yesterday it fixed itself and again today it is back to this crap again. You are loosing money while we are being frustrated when we only need one of something to pass the level and now have no options to buy boosters. Come on CC....you have so many loyal players...a lot of people are at one point going to say this is one too many times and switch to other games, not King. Thanks but I really don't know why I am thanking you.

Dimin450

Have you cleared your history/cache lately? That could be one of the problems. I've read loads of messages this past week where people say that they are back to level 1. My suggestion is to clear your history and then log out and log back in for each of the games and you should be back to the last completed level. If you aren't then please respond and I'll elevate it to a King Admin.

I told you yesterday that it was fixed, however, today it's back to the same thing...BOTH CC AND CC SODA ARE STARTING BACK AT LEVEL 1, the candy store seems to be okay but when I have to refresh both games to get to my current level I lose my lives. So, forget what I told you yesterday, I knew it wouldn't last. Please look into why my levels are going back to level 1 for 2 weeks. Not making sense to me. Also, I clear cache, cookies, etc., every morning before I do anything.

Dimin450

It's not solved...don't know why it is saying that on the top.

Dimin450

I clear my history, cookies, cache every morning before I do anything...so that can't be the reason. And the app store does allow me access for CC SODA but not to CC (failure to connect)

Creative_Elsa

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Accepted answers

Creative_Elsa

All comments

Creative_Elsa

Dimin450

I clear my history, cookies, cache every morning before I do anything...so that can't be the reason. And the app store does allow me access for CC SODA but not to CC (failure to connect)

Dimin450

It's not solved...don't know why it is saying that on the top.

Dimin450

Have you cleared your history/cache lately? That could be one of the problems. I've read loads of messages this past week where people say that they are back to level 1. My suggestion is to clear your history and then log out and log back in for each of the games and you should be back to the last completed level. If you aren't then please respond and I'll elevate it to a King Admin.

Dimin450

It's not solved...don't know why it is saying that on the top.

Dimin450

Dinero
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
Pass 290
hi How I can pass level 290 It is so hard Please supporting me
Recover my progress level
Please recover my progress level after reset my phone
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Recover history and levels
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?

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Support
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Contests
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Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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