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I've lost my progress

Sam_Taylor-2
Sam_Taylor-2 Posts: 2

Level 1
in Support

I have changed my iPhone and have lost my progress. I was on level 391 I think. Can you help?

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Sam Taylor,

    Thank you for posting this here on King Care.

    I am sorry this happened to you in Candy Crush Saga on your iPhone.

    Please try again and let me know how you're getting on.

    Kindest regards and have a great day,

    Tony - King Care Team

  • Sam_Taylor-2
    Sam_Taylor-2 Posts: 2

    Level 1

    I have tried logging in again and I am still back to level 1 and only the option of going ahead to level 30. Can you help?

  • Tony_Mc
    Tony_Mc Posts: 4,138

    I have tried logging in again and I am still back to level 1 and only the option of going ahead to level 30. Can you help?

    Thanks Sam, I am sorry it didn't work out the first time. Please try again now and let me know how you're getting on, fingers crossed. Kindest regards and have a great Sunday!

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