I'm not getting rewards from Halloween special

Jody_Osterhoudt

After i open Halloween chests,  I'm not getting the rewards.  I've opened two,  each has an hour of free play.  I didn't get either of those. 

Tony_Mc

Hi Jody Osterhoudt,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Tony_Mc

Hi Jody Osterhoudt,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Sonja_A.

Das gleiche Problem habe ich auch. Bereits zum 2. Mal!

Heather_Price-2

I’ve had the same isssue. I’ve opened 2 doors and been awarded some unlimited time and bonuses but never received them! This is pants and needs to b fixed ASAP!!!

Tammy_Kory

at least you have doors...lol  mine don't even show up  

Merx_Gonzalez

A mi también me paso el mismo problema.Abrí las dos últimas puertas de Halloween y no recibí la recompensa 

Aitch

Same here, three doors opened and nothing!

Tony_Mc

Das gleiche Problem habe ich auch. Bereits zum 2. Mal!

Hi Sonja A., Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team

Tony_Mc

I’ve had the same isssue. I’ve opened 2 doors and been awarded some unlimited time and bonuses but never received them! This is pants and needs to b fixed ASAP!!!

Hi Heather Price, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team

Tony_Mc

at least you have doors...lol  mine don't even show up  

Hi Tammy Kory, Thank you for posting this here on King Care.Not always all challenges and offers will be available for all our players in all our games.This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.The opposite can also happen and some challenges, offers or features might get deactivated after some time.I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future. Kindest regards,Tony - King Care Team

Tony_Mc

A mi también me paso el mismo problema.Abrí las dos últimas puertas de Halloween y no recibí la recompensa 

Hi Merx Gonzalez,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team