I am on level 1492 and in the past 2 days when playing it freezes I have to get out of the game this

Question

I am on level 1492 and in the past 2 days when playing it freezes I have to get out of the game this Is annoying as I loose my game it has happened 4 times and it seams its always when it looks like I am going to get the level. I have the latest upgrade level.

PummyRaj · Answer

Hello @prissyB🤗 Hearty Welcome back to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

The thread you have posted your issue is a very old one!  I will request our Community In-charge to move your comment into a separate thread, so that we can discuss!

But, if you would like, please post your question again using this link —> Ask a Question in Candy Crush Saga area!

Thank you for understanding and hope to talk to you soon🍫🍫

prissyB · Answer

why does my game continue to freeze when am in the middle playing, it happens several times… my game is up to date, my network is fully functioning and always have to restart my phone anytime it happens. How long will this take cos it doesn’t make me enjoy the game anymore especially when am almost winning then boom it freezes.

Creative_Elsa · Answer

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?