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Accidental purchase
Roz_Rosalyn
Posts: 1
Level 1
in Support
I hit some buttons at the end of my game on Candy Crush when it gave me the score. I intended to get rid of that pop up so I can continue to my next game & then i noticed it said i made a purchase. I dont know if the buttons are too close or what happend. I dont even have a credit card link so I have no idea where it charged to or what financial institution to report the unauthorized charge to. A bank or my cell phone bill. I need not only a refund but figure out how this even happend in the first place!
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Answers
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Hi Roz Rosalyn,
Thank you for posting this here on King Care.
I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
Kindest regards and have a great day,
Tony - King Care Team
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