Lost status and gold bars after reloading candy crush saga

Sue_MacKay

I have lost my status and gold bars after reloading candy crush saga. That was suggested as a way to turn off sound after the update. How do I get back to where I was? I was at game 347, I think! I’m not sure if I was connected to Facebook.

Thanks! Sue

Creative_Elsa

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?