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Progress erased!!!

Adella
Adella Posts: 2 Newbie
in Support

I was in level 2500+, synced my account to Facebook to save progress and ended up having my progress erased. This is so heartbreaking. Can you help please?? 

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello Adella-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks 

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