Can't get past level 2825

Question

The game told me that I needed to update my browser to move past level 2825.  My browser is already updated and scores well over the 450 pt. requirement.  However, I am still unable to advance.  How do I fix this? I had already gone past level 2825 last night before this new update came out and now I can't get back to it.

Sherry_Barnard · Answer

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?

I'm having this problem. I tested my browser and got a score of 528, but still It wont let me past level 2825. It was working a couple weeks ago, but then one day it just wouldn't let me get back to my level. I'm currently at level 3571.

Creative_Elsa · Answer

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?