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SarahHoney
Posts: 3
Level 1
in Support
Can you help the Treats Calendar has stopped showing when I go into the game. Its been like that for over a week. I thought it may be a glitch but not for this long. I know it still exists as my daughter still gets the Treats Calendar on her tablet. Also I have logged on and of but that hasn't helped. Please can you fix the problem or advise me how to fix it. Thanks
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Answers
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Hi SarahHoney,
Thank you for posting this here on King Care.
Not always all challenges and offers will be available for all our players in all our games.
This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.
The opposite can also happen and some challenges, offers or features might get deactivated after some time.
I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.
Kindest regards and have a great day,
Tony - King Care Team
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Just to say that the Treat Calendar suddenly reappeared. Thank you for you help in the mean time.
Regards
Sarah
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Hi SarahHoney,
Thank you for posting this here on King Care.
I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.
Kindest regards,
Tony - King Care Team
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