How to have Fairy unlock Level 36 that's been locked 8 1/2 days

Peewee

Level 36 locked on 10/19/17 (8 1/2) days ago. It was supposed to be unlocked by the Fairy after 70 hrs but time shows zeros and game is still locked.

_Elsa_

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?