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missing spinning wheel on Candy Crush Saga
Joe_Smith-3
Posts: 8
Level 2
in Support
I using Candy Crush Saga on Windows 10 and a Samsung cell phone same login. There have been no spinning wheel for months on the Windows 10 PC but works great on my Samsung cell phone I have uninstalled and reinstalled from Microsoft store no help. What can I do to fix the problem on my end?
Best Answer
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Hi Joe Smith,
Thank you for posting this here on King Care.
Not always all challenges and offers will be available for all our players in all our games.
This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.
The opposite can also happen and some challenges, offers or features might get deactivated after some time.
I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.
Kindest regards and have a great day,
Tony - King Care Team
Answers
-
Hi Joe Smith,
Thank you for posting this here on King Care.
Not always all challenges and offers will be available for all our players in all our games.
This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.
The opposite can also happen and some challenges, offers or features might get deactivated after some time.
I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.
Kindest regards and have a great day,
Tony - King Care Team
